lokses
38747a93fc
- EquipmentModel (каталог: тип+бренд+модель заводятся раз) отделён от Equipment (экземпляр: серийник+локация); миграция сворачивает данные. Массовый ввод серийников, массовая выдача на локации/сотрудников - Enum-choices (тип/статус/приоритет заявок, вид работ, каналы, расходники, договоры) переведены на core.Directory с quick-add из формы - Фронт-страница /it-manager/: вкладки оборудование/заявки/работы/ расходники/провайдеры/обращения; searchable-select локаций - Тесты (10) Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
108 lines
4.3 KiB
Python
108 lines
4.3 KiB
Python
from django.db import models
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from django.conf import settings
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from django.utils import timezone
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from core.models.directories import directory_default
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class WorkLog(models.Model):
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date = models.DateField('Дата', default=timezone.localdate, db_index=True)
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technician = models.ForeignKey(
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settings.AUTH_USER_MODEL, on_delete=models.PROTECT,
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related_name='work_logs', verbose_name='Исполнитель',
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)
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location = models.ForeignKey(
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'locations.Location', on_delete=models.SET_NULL,
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null=True, blank=True,
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related_name='work_logs', verbose_name='Локация',
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)
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work_type = models.ForeignKey(
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'core.Directory', on_delete=models.PROTECT,
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limit_choices_to={'directory_type__code': 'worklog_type', 'is_active': True},
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related_name='worklogs_by_type', verbose_name='Вид работ',
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)
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description = models.TextField('Описание работ')
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result = models.TextField('Результат', blank=True)
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hours_spent = models.DecimalField('Затрачено часов', max_digits=5, decimal_places=1,
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null=True, blank=True)
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equipment = models.ForeignKey(
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'it_manager.Equipment', on_delete=models.SET_NULL,
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null=True, blank=True,
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related_name='work_logs', verbose_name='Оборудование',
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)
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ticket = models.ForeignKey(
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'it_manager.Ticket', on_delete=models.SET_NULL,
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null=True, blank=True,
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related_name='work_logs', verbose_name='Заявка',
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)
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created_at = models.DateTimeField(auto_now_add=True)
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updated_at = models.DateTimeField(auto_now=True)
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class Meta:
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verbose_name = 'Выполненная работа'
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verbose_name_plural = 'Журнал выполненных работ'
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ordering = ['-date', '-created_at']
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indexes = [
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models.Index(fields=['date', 'technician']),
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]
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def __str__(self):
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return f'{self.work_type.name} — {self.technician} — {self.date:%d.%m.%Y}'
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class ServiceCall(models.Model):
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date_time = models.DateTimeField('Дата и время', default=timezone.now, db_index=True)
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caller = models.ForeignKey(
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settings.AUTH_USER_MODEL, on_delete=models.PROTECT,
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related_name='service_calls_made', verbose_name='Кто обратился',
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)
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handler = models.ForeignKey(
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settings.AUTH_USER_MODEL, on_delete=models.SET_NULL,
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null=True, blank=True,
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related_name='service_calls_handled', verbose_name='Принял обращение',
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)
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channel = models.ForeignKey(
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'core.Directory', on_delete=models.PROTECT,
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limit_choices_to={'directory_type__code': 'servicecall_channel', 'is_active': True},
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related_name='servicecalls_by_channel', verbose_name='Канал',
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)
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location = models.ForeignKey(
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'locations.Location', on_delete=models.SET_NULL,
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null=True, blank=True,
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related_name='service_calls', verbose_name='Локация',
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)
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description = models.TextField('Описание обращения')
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resolution = models.TextField('Решение', blank=True)
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minutes_spent = models.PositiveSmallIntegerField('Затрачено минут', null=True, blank=True)
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ticket = models.ForeignKey(
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'it_manager.Ticket', on_delete=models.SET_NULL,
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null=True, blank=True,
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related_name='service_calls', verbose_name='Связанная заявка',
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help_text='Если обращение переросло в тикет',
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)
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created_at = models.DateTimeField(auto_now_add=True)
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class Meta:
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verbose_name = 'Обращение'
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verbose_name_plural = 'Обращения'
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ordering = ['-date_time']
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indexes = [
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models.Index(fields=['date_time', 'handler']),
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]
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def __str__(self):
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return (f'{self.channel.name} — {self.caller} — '
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f'{self.date_time:%d.%m.%Y %H:%M}')
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@property
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def duration_display(self):
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if not self.minutes_spent:
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return '—'
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if self.minutes_spent < 60:
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return f'{self.minutes_spent} мин.'
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h, m = divmod(self.minutes_spent, 60)
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return f'{h}ч {m}м' if m else f'{h}ч'
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