Initial commit — ACORE pharmacy network management system

Django project: employees, locations, visit_manager, it_manager, mattermost_connector and stub connectors (ad, mail, portal).
2026-05-31 14:21:47 +03:00
commit 131cb27d16
166 changed files with 14990 additions and 0 deletions
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+from django.db import models
+from django.conf import settings
+from django.utils import timezone
+
+
+class WorkLog(models.Model):
+    WORK_TYPES = [
+        ('maintenance',  'Техническое обслуживание'),
+        ('installation', 'Установка / настройка'),
+        ('repair',       'Ремонт'),
+        ('network',      'Сетевые работы'),
+        ('software',     'Программное обеспечение'),
+        ('backup',       'Резервное копирование'),
+        ('other',        'Другое'),
+    ]
+
+    date       = models.DateField('Дата', default=timezone.localdate, db_index=True)
+    technician = models.ForeignKey(
+        settings.AUTH_USER_MODEL, on_delete=models.PROTECT,
+        related_name='work_logs', verbose_name='Исполнитель',
+    )
+    location   = models.ForeignKey(
+        'locations.Location', on_delete=models.SET_NULL,
+        null=True, blank=True,
+        related_name='work_logs', verbose_name='Локация',
+    )
+    work_type   = models.CharField('Вид работ', max_length=20, choices=WORK_TYPES, db_index=True)
+    description = models.TextField('Описание работ')
+    result      = models.TextField('Результат', blank=True)
+    hours_spent = models.DecimalField('Затрачено часов', max_digits=5, decimal_places=1,
+                                      null=True, blank=True)
+
+    equipment = models.ForeignKey(
+        'it_manager.Equipment', on_delete=models.SET_NULL,
+        null=True, blank=True,
+        related_name='work_logs', verbose_name='Оборудование',
+    )
+    ticket = models.ForeignKey(
+        'it_manager.Ticket', on_delete=models.SET_NULL,
+        null=True, blank=True,
+        related_name='work_logs', verbose_name='Заявка',
+    )
+
+    created_at = models.DateTimeField(auto_now_add=True)
+    updated_at = models.DateTimeField(auto_now=True)
+
+    class Meta:
+        verbose_name        = 'Выполненная работа'
+        verbose_name_plural = 'Журнал выполненных работ'
+        ordering = ['-date', '-created_at']
+        indexes = [
+            models.Index(fields=['date', 'technician']),
+            models.Index(fields=['work_type']),
+        ]
+
+    def __str__(self):
+        return f'{self.get_work_type_display()} — {self.technician} — {self.date:%d.%m.%Y}'
+
+
+class ServiceCall(models.Model):
+    CHANNEL_CHOICES = [
+        ('phone',    'Телефон'),
+        ('chat',     'Чат / мессенджер'),
+        ('email',    'Email'),
+        ('personal', 'Личный визит'),
+        ('other',    'Другое'),
+    ]
+
+    date_time  = models.DateTimeField('Дата и время', default=timezone.now, db_index=True)
+    caller     = models.ForeignKey(
+        settings.AUTH_USER_MODEL, on_delete=models.PROTECT,
+        related_name='service_calls_made', verbose_name='Кто обратился',
+    )
+    handler    = models.ForeignKey(
+        settings.AUTH_USER_MODEL, on_delete=models.SET_NULL,
+        null=True, blank=True,
+        related_name='service_calls_handled', verbose_name='Принял обращение',
+    )
+    channel    = models.CharField('Канал', max_length=20, choices=CHANNEL_CHOICES, db_index=True)
+    location   = models.ForeignKey(
+        'locations.Location', on_delete=models.SET_NULL,
+        null=True, blank=True,
+        related_name='service_calls', verbose_name='Локация',
+    )
+    description  = models.TextField('Описание обращения')
+    resolution   = models.TextField('Решение', blank=True)
+    minutes_spent = models.PositiveSmallIntegerField('Затрачено минут', null=True, blank=True)
+
+    ticket = models.ForeignKey(
+        'it_manager.Ticket', on_delete=models.SET_NULL,
+        null=True, blank=True,
+        related_name='service_calls', verbose_name='Связанная заявка',
+        help_text='Если обращение переросло в тикет',
+    )
+    created_at = models.DateTimeField(auto_now_add=True)
+
+    class Meta:
+        verbose_name        = 'Обращение'
+        verbose_name_plural = 'Обращения'
+        ordering = ['-date_time']
+        indexes = [
+            models.Index(fields=['date_time', 'handler']),
+            models.Index(fields=['channel']),
+        ]
+
+    def __str__(self):
+        return (f'{self.get_channel_display()} — {self.caller} — '
+                f'{self.date_time:%d.%m.%Y %H:%M}')
+
+    @property
+    def duration_display(self):
+        if not self.minutes_spent:
+            return '—'
+        if self.minutes_spent < 60:
+            return f'{self.minutes_spent} мин.'
+        h, m = divmod(self.minutes_spent, 60)
+        return f'{h}ч {m}м' if m else f'{h}ч'